Customer Story
Cloudwell Streamlines Document Management and Compliance in M365 for Australian Conglomerate
A prominent Australian conglomerate, operating across various sectors such as automotive, agriculture, and property, faced
StarlinkComms is a front-runner in the rail industry, specializing in interoperable wireless communications and train control solutions. StarlinkComms offers pioneering products and services that facilitate Positive Train Control (PTC) compliance, signaling, and enhanced operational efficiencies. They collaborate with top-tier manufacturers, system integrators, and software developers to augment, support, and implement their solutions.
StarlinkComms had the challenge of managing two distinct, highly tailored legacy SharePoint 2013 environments: the Partner Portal and their intranet. With the end of SharePoint 2013 support by Microsoft on the horizon, Cloudwell was tasked with the creation of two separate, fully functional environments for both partners and colleagues, ensuring uninterrupted service, all within a strict three-month deadline.
To meet this challenge head-on, StarlinkComms provided Cloudwell with two primary objectives:
Overhaul the Partner Portal
Their utmost priority was the comprehensive revamp of the Partner Portal, aiming not just to upgrade but to develop a platform tailored 100% to the user experience, while preserving its familiar look and feel.
Migrate Intranet Content to Modern SharePoint
Concurrently, their goal was to transition all content from the existing SharePoint 2013 intranet to a modern experience, fully harnessing the capabilities of their Microsoft 365 license.
The Partner Portal is StarlinkComms’ principal reservoir for software-based products, where partners access monthly releases and updates. Ensuring the right software is visible only to the right partners is paramount. With SharePoint 2013, StarlinkComms faced several challenges including manual software updates, potential for human errors, outdated Excel spreadsheets for data checks, and security concerns, among others.
Cloudwell, following the brief, curated a platform 100% aligned with the end-user experience:
Front-end Solution
Developed an Azure web application, employing Microsoft Fluent UI for visual continuity. The integration of the React framework paved the way for a scalable and efficient codebase, with content now hosted cloud-based in Azure.
Back-end Solution
The back end was crafted using Node.js, interfacing with SharePoint Rest API and Graph API. The result? A seamless content delivery process. StarlinkComms now enjoys simplified content management and deployment, significantly reducing human error.
Primarily, StarlinkComms utilized SharePoint 2013 as a pivotal document management tool. However, outdated information architecture and inherent management challenges posed significant barriers.
Cloudwell facilitated StarlinkComms’ content migration, refining the structure, and elevating the navigation experience. They replaced outdated content links, realigned permissions following best practices, and employed SharePoint Online APIs to streamline existing integrations.
Established in 2012, Cloudwell is a Microsoft Gold Partner with competencies in Data Analytics, DevOps, and ISV. A full-service professional services organization of Microsoft Certified Professionals, we specialize in Development, SharePoint Subject Matter Expertise, and Services for Enterprise Microsoft technologies.
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